Privacy Policy

This Privacy Policy explains how Blooms & Bouquets processes personal data when you use roofclerksitebarrel.homes, contact us, request a consultation, or place an order for floral services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Purposes of Processing

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate final details, manage preparation, delivery, and setup, process payments, maintain business records, secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems and improve site performance.

Processing is limited to the purposes described here and to compatible related uses.
02 · Sharing

Sharing with Service Providers

We may share personal data with trusted service providers that support website hosting, communications, payment processing, record keeping, or similar operational tasks. These parties may process data only for the purposes we specify and are expected to protect it appropriately.

Service providers receive only the data needed to perform their assigned functions.

Depending on your location and the applicable law, you may have rights to access your personal data, request correction, ask for deletion, object to certain processing, or request restriction of processing. You may also have the right to receive a copy of certain data in a portable format where the law provides for it.

Available rights depend on the legal basis and the nature of the request.

To exercise a privacy right, submit a clear request describing the data or processing concerned. We may ask for information needed to verify your identity and to assess the request. If a request is refused in whole or in part, we will explain the reason where the law requires it.

Requests are handled after reasonable verification of identity and scope.

We retain personal data for the period necessary to manage inquiries, quotations, bookings, delivery and setup coordination, accounting, and legal compliance. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law or for the establishment, exercise, or defense of legal claims.

Data is kept only for as long as needed for the stated purposes or legal obligations.

We may update this Privacy Policy from time to time. The revised version will apply from the date it is published on the website unless a different effective date is stated. Users should review the policy periodically to remain informed about current practices.

The policy may be revised to reflect legal, operational, or technical changes.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Personal Data We Collect

We may process identification details, contact details, event information, design preferences, order history, payment-related information, and communications sent through the website or by other contact channels. We may also process technical data such as device and browser information, log data, and basic usage data needed to operate and secure the site.

The categories of data collected depend on the inquiry, consultation, or order stage.
02 · Sources

Sources of Personal Data

We collect personal data from users when they submit an inquiry, request a consultation, ask for a quote, confirm a booking, or communicate with us about a floral project. We also receive data from payment and technical systems used to process transactions, maintain records, and support site functionality.

Some data is provided directly, while other data is created through normal website use.
03 · Cookies

Types of Cookies

We may use essential cookies to support site operation and security, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function.

Cookie use is limited to operational, preference, and analytics-related functions where applicable.
04 · Controls

Cookie Controls

You can limit or block cookies through your browser settings. If the browser is set to reject certain cookies, some site features may not function as intended. Where the site provides cookie preferences, those choices apply to non-essential cookies.

Cookie settings may be adjusted through browser controls and, where available, site preferences.
GDPR

GDPR Overview

When GDPR applies, we process personal data only on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The specific basis depends on the context in which the data is collected and used.

Where the GDPR applies, users in the European Economic Area are entitled to the protections described in this policy.

EU compliance references
Supervisory Authority European Data Protection Board
This section applies where GDPR governs our processing of personal data.
Your data, handled with care

GDPR Rights

Where GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. Where processing is based on consent, consent may be withdrawn without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.
Privacy Office

Contact Information

Email contact
Telephone contact
+590 690 64 79 78
Postal address
140 Rue Mauchanal, 97120 Saint-Claude
Privacy contact